CSS / Legal / 01
Privacy policy.
This policy explains how CS Services Ltd t/a CSS collects, uses and protects personal information when you visit our website or contact us about film, media and production services.
Last updated: 12 October 2026
1. Who we are
CSS is the trading name of CS Services Ltd, company number 17500631, registered at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. In this policy, “CSS”, “we”, “us” and “our” refer to that company.
2. Information we collect
We may collect your name, work email, telephone number, company, project details and any information you choose to include in an enquiry. We also receive technical information such as browser type, device information and pages visited when this is available through standard website logs.
3. How we use information
We use information to respond to enquiries, understand project requirements, provide requested services, maintain business records, improve this website and comply with legal obligations. We do not sell personal information.
4. Lawful bases and retention
Depending on the context, processing is based on your consent, steps taken at your request, our legitimate interests in operating the business, or a legal obligation. We retain information only for as long as reasonably necessary for the purpose collected, including any accounting, regulatory or dispute-resolution requirements.
5. Sharing information
We may share relevant information with professional advisers, technology providers and production partners where needed to answer an enquiry or deliver an agreed service. We require appropriate confidentiality and security from service providers and do not permit them to use your information for their own marketing.
6. Your rights
You may ask to access, correct, erase or restrict the use of your personal information, object to certain processing, or request a copy in a portable format. You can withdraw consent at any time. To make a request, contact hello@css.services. You may also complain to the Information Commissioner’s Office.
7. Security and changes
We use reasonable technical and organisational measures to protect information. No internet transmission is completely secure. We may update this policy from time to time; the date above indicates when it was last reviewed.